[Resolved] Voltas — voltas cooler not working

yogenSharma

from Jodhpur, Rajasthan

Address:

Jaipur, Rajasthan, 302033

Dear voltas team,
I purchage a cooler in last month, but wheels not given with unit dox. Your service center executive given big size of wheels. It in not fit in cooler so given return to your service executive.
After so many followups and call your service persons not picking my calls also not responding on whats app.
Currently there is some another problem in coller. Tank alarm showing amber light when it is full with water and pump not working. Pls resolve both problem urjently

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Jun 14, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 05, 2018

Voltas Customer Care's response Dear Customer(yogenSharma),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 14, 2018

Voltas Customer Care's response Dear Customer(yogenSharma),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team