[Resolved] Voltas — voltas customer service is not good and their behavior is bad and rude. | |||
Have brought 1.5 ton ac on multi brand show room a couple of weeks back while we are buying they talking like baby but once we brought it they are totally changed. I am really dissatisfied with the installation people who came from voltas. This is not at all acceptable. They installed the ac at first in a conjuncted area as because of that there is no cooling it and have monitor it for week. Though this was known to them they have not highlighted to us. This clearly shows that their intentions his only money. Then also i have comely raised a request with them but the engineer who came post rasing a request have advised to move the ac to a place where it gets ventilation which would help to improve ac performance. So again have raised a request on this friday with them but the engineer who assigned to the replacement request takes my complete saturday but no one came till 6pm. At last for namesake someone came without the required tools and told me like he will on monday. Again i have called voltas on monday then an engineer came for reinstallation. Now they are asking 1400 rs for reinstallation again. I am fully fed up with voltas and i didn't expect such kind of service from them seriously. My incident is a lesson to all. Was this information helpful? | |||
Jul 21, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 Voltas Customer Care's response Dear Customer(Balu030691), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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