[Resolved]  Voltas — voltas deep fridge damage and their response

Address:	New Delhi, Delhi, 122001
Website:	Voltas.com

I had 400 LTR deep fridge. It stopped working after 2 years I bought. I complaint and they said I had to pay 14000 for the repair (New fridge was for ₹ 25000). When I called customer service they said they can do nothing. They clearly say they have no control over their customer service centres. After all I decided not to get it repaired and buy new one. Obviously of other brand. Worse part comes here. They had just kept the fridge for about a week and did nothing. When I went back to center to get it back to home they demanded another sum of ₹ 500 just because I had to take fridge back. For this they were too eager and impolite. Not professional.
Products of the brand is only good if they are in warranty and after that they don't care about you.
Please don't even buy this brand. Buy on your own risk. I just wanted to make you aware.

Also I forgot to mention many time within 2 years technician visited as fridge would stop Colling the things. They had charged upto ₹ 3000.