[Resolved]  Voltas — voltas defective product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201305

Purchased voltas 1.5 ton inverter 18 vly split airconditinor in 2016 from sterling aircon, new delhi.
Ac stopped working very next summer & mechanic who came to repair told that due to poor installation, gas has leaked. We had to pay for the gas refilling because of warranty was over by 15 days.
Now after that every summer we have to get the gas refilling done that too twice in a season. Every time there is new mechanic coming and telling that last service wasn't done properly. Have also paid extra money for coating on condenser pipes which was futile.
We're fed up with this ac and now thinking of throwing it out & go for a window ac. Sitting in hot chamber today due to ac being repaired and gas filling done.
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Jun 26, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Voltas Customer Care's response
Dear Sunny,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 22, 2018
Voltas Customer Care's response
Dear Sunny,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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