[Resolved] Voltas — voltas desert cooler 60l | |||
Complain request number: [protected] 2nd apr Technician: [protected] 3rd apr Called but failed to give an appointment. He was insisting that he will call before visit. When i was insisting him to give roughly appointment, he disconnect the call. Bad behaviour. Without appointment means i have to stay at homewhole day. Then i called voltas service center. They assured Me that the technician will visit next day morning at 10am. Until 3:45pm i did not receive any call or direct Visit. Reminder on 4th apr morning with service center. They promised that they will send the technician before 12:30pm. I am still waiting. Called again on given number to me Service center: [protected], he promised that he will come. 4th apr at 16:14pm Called again on Service center: [protected], he promised for tomorrow 10th april and assigned two engineers By sms 9thapr at 05:57pm Received sms as resolved on 11apr at 6.53pm Then i called on their service center # [protected] requested them to send Their technician and keep open my complain until resolved. They promised me as usual will send tomorrow early morning hours 12th apr. Further requested them to keep open my complain until resolve. 11apr — Voltas air cooler’s complaint email id - [protected]@voltas.com on 4th apr Until now 11th apr no reply. Was this information helpful? | |||
Apr 12, 2019 Complaint marked as Resolved Within 24 hours my complain on Consumercomplain, the Voltas taken steps to solve my cooler problem.
Thanks to all who supported me. Voltas customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 Voltas Customer Care's response Dear Customer(sbashwar), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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