[Resolved] Voltas — voltas inverter, ac 183v (r410a) | |||
I have purchased an AC i. E inverter AC. On 17.06.2018 One year has not been completed and I am facing many problems while talking to customer care about its problem. Actually about 1 one month ago, i have talked to customer care that my AC is not cooling. I have talked about 10-15 times to mob-[protected], every time a new person takes the full details of problem anf was saying that within 48 hours, somebody will go and see the problem. But nobody has come literally I have managed with local boy who is in voltas, ARA, BIHAR PIN-802301 he has talked to any body i donot know and tell me that EARTHING is to be replaced. I have changed the EARTHING whatever needed to AC But still is not cooling. Again i have lodged a complaint regarding this and after 4 days, the same engineer has cone and tell me that AC COMOPESSURE KIT IS DAMGED. and it will take at least 2 month. Now you can think during this too much hot climate, how one can survive. If for one part replacement, it will take so much time So being a big brand name, you should see the some lethargic way to resolve the problem. Do the needful at the earliest. Regards Satish kumar Sr. Manager Canara Bank Bhagalpur Native place -Arrah-pin-802301 AC is purchased from Munger and is installed at Arrah Mob-[protected]/[protected] Was this information helpful? | |||
Jul 14, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 08, 2019 Voltas Customer Care's response Dear Satish Kumar, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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