[Resolved]  Voltas — voltas inverter, ac 183v (r410a)

Address:Bhojpur, Bihar, 802301

I have purchased an AC i. E inverter AC. On 17.06.2018
One year has not been completed and I am facing many problems while talking to customer care about its problem.

Actually about 1 one month ago, i have talked to customer care that my AC is not cooling. I have talked about 10-15 times to mob-[protected], every time a new person takes the full details of problem anf was saying that within 48 hours, somebody will go and see the problem. But nobody has come literally

I have managed with local boy who is in voltas, ARA, BIHAR PIN-802301
he has talked to any body i donot know and tell me that EARTHING is to be replaced.

I have changed the EARTHING whatever needed to AC

But still is not cooling.

Again i have lodged a complaint regarding this and after 4 days, the same engineer has cone and tell me that AC COMOPESSURE KIT IS DAMGED. and it will take at least 2 month.

Now you can think during this too much hot climate, how one can survive. If for one part replacement, it will take so much time

So being a big brand name, you should see the some lethargic way to resolve the problem.

Do the needful at the earliest.

Regards

Satish kumar
Sr. Manager
Canara Bank
Bhagalpur
Native place -Arrah-pin-802301
AC is purchased from Munger and is installed at Arrah

Mob-[protected]/[protected]
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Jul 14, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2019
Voltas Customer Care's response
Dear Satish Kumar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jul 31, 2019
Voltas Customer Care's response
Dear Satish Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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