[Resolved] Voltas — voltas inverter ac problem not rectified since 12th march 19. | |||||
I have problem in voltas inverter ac 1.5 ton outdoor unit pcb. On 12th march, my voltas inverter ac out door unit pcb and remote taken by voltas service person, till date 5 times they came with the pcb to resolve the problem but it is under maintenance. I had given lots of complaint to customer care senior officer they discussed with the servicing area manger in conference mode 3 times. But the problem not yet resolved, if there is problem with voltas inverter ac it should come out. When we are going to buy ac i have decided to some other model but knowingly the soap keeper given me the inverter model and he told it is the latest technology and 5 year warranty. But now i came to know that lots of problem coming in pcb in voltas ac which minimum 12 thousand. Till now my problem is not resolved and god knows when it will rectify.in my company approx 1500 voltas ac installed so i thought i will get good service, so i decided for voltas ac but when i discussed with out company maitanace manager he told me one of worst company is voltas ac. Only i respect our industrialist shree ratan tata sir, when voltas changed to tata voltas i thought it is a good company, but i m wrong. I never take this type of wrong decisions in my life. Hope atleast my ac will rectify. For voltas team if your system is recording to development then plz listen my all communication what i made with customer care. Br, Ranjeet kumar sahu Mob-[protected] Emami paper mills ltd Balasore, pin-756020 Was this information helpful? | |||||
Jun 22, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 22, 2019 Voltas Customer Care's response Dear Ranjeet, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||||
 2 Comments | |||||
Comments
I have purchased A.C In March.but it is not working properly ..we have complain so many times but no one haven't came.it's been a 2month I am complaining..I would not expect this kind of careless from a reputed company like voltas...please solve our problem as soon as possible..
Voltas Customer Care's response, May 22, 2019
Verified Support
Voltas Customer Care's response, May 30, 2019
Verified Support
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team