[Resolved] Voltas — voltas new ac grill blade found damaged in packaging

deepender_sharma2005

from Hyderabad, Telangana

Website:

Its a very bad experience dealing with voltas service centre of janak puri as i have purchased a new ac on 25/5/2018. Duting installation it was found that ac grill balde damged in pakaging and same complaint was logged and attended by service engg and report made on 28/05/2018.

But even after my regular follow ups from date of the report made for faulty grill blade to till now the service center reply that my grill is ordered but not still came to the service center.

So kindly revert that is this way tha voltas company deal with the customer. And when would i get my new grill hanged.

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Aug 10, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

Voltas Customer Care's response Dear Deepender,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jul 10, 2018

Voltas Customer Care's response Dear Deepender,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team