Voltas — Voltas service complaint

Address:	East Delhi, Delhi, 110091
Website:	na

Hi team,

This is in reference to the request no. [protected] which was raised on 15/04/2016 for the free service of my voltas 1.5 ton windows ac which i purchased in sep 2015. I was told by your executive at the time of this request that the technician will visit at my place on 16th april. Since no one came to my home, i called back on monday for the update. The guy said he is sending them notice to work on it on priority and he said either technician will be there today (On monday) or tuesday. No one came to my home or bother to call me up, but last night i received a message that the ticket has been closed. I called back up to get the ticket re-opened and the person told me that the ticket has been closed by the technician end stating the job is done. However, no one even contacted me from voltas.

This was the first time i try your service and i got such experience. Request you to please look into this on priority and get the technician arranged for the ac servicing.


Also the telephone number of your delhi local technician which was shared with me is [protected]. Which never worked for me, i tried number of times and it is always on a busy tone.

Regards:
Parbat s. Sandhu
+[protected]