[Resolved]  Voltas — Voltas Service warranty

Address:110023
Website:voltas

I am facing issues with voltas from past 3 years. 2 years back, the was gas leak in my ac, which they repaired and gave a warranty for 1 season which is actually 1-2 month. But they assured that gas leak is not normal and they checked all the parts any other leak. But, it happened again last year for which i had to pay again. This time they mentioned that something was missed from their end as the volve they had fit the previous had the leakage, but still i had to pay for it. And again they assured that this is not normal, gas leak generally doesn't happen again once checked properly. And they again gave warranty for 1 season, which this time was only 1 month left for the season.

And yesterday, again when i switched on my ac for the first time this season, i am again getting the same issue, what kind of service is this provided by voltas, charging the customer for the same problem every year. Worst service ever.

You can check my previous complaint registered with mobile number:
[protected], [protected]

Contact me @[protected]
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Jun 6, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Voltas Customer Care's response
Dear Pankaj Gusain,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 05, 2017
Voltas Customer Care's response
Dear Pankaj Gusain,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hye I am Deshraj Mundhra and using Voltas split AC, I am making request continually for my free service since 30th of March 2017.
But neither technician come nor any call from service centre.
Please resolve the problem.
Deshraj Mundhra
[protected]
[protected]
[protected]@gmail.com
Voltas Customer Care's response, Apr 19, 2017
Verified Support
Dear Deshraj Mundhra,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Vill-Aluan, P.O-Egra, word no-4, P.S-Egra, Dist-Eastmedinipur, [protected]

Cooling done but compressure not in auto mood so check up required and also check up required .
Voltas Customer Care's response, Apr 19, 2017
Verified Support
Dear Customer (Kousikkumarguchhait),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Apr 22, 2017
Verified Support
Dear customer (Kousikkumarguchhait),

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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