[Resolved] Voltas — Voltas split a. C pathetic service being given to me

Amitshilpi

from Jamshedpur, Jharkhand

Address:	804428
Website:	www.voltas.com

Sir
I have asked several times that my a. C is not giving cooling but instead of replacement the service mechanic visits the place and have not taken any efforts to replace the same. I have been cheated and feeling very depressed as when the service engineer came for installation on very first day he too confirmed that it needs replacement similarly i have requested several times but no action seems yet.
Again i m requesting regarding reoalcement due to less cooling for last 10 days but it is very disappointing that neither i have got any calls nor any mechanic visited my place

Can i expect help or should i write to pmo balecause i m feeling very cheated by voltas

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Aug 15, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Voltas Customer Care's response Dear Amitshilpi,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jul 11, 2017

Voltas Customer Care's response Dear Amitshilpi,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team