[Resolved]  Voltas — voltas split ac 1.5 ton

Address:Mumbai City, Maharashtra, 400022
Website:[email protected]

I had brough new voltas split ac at 10/05/18 1.5 tone from bhawal appliance at parel bhoiwada i have given hard cash on 35000 rs to the shop and he send ac at my address and installion on evening 2 guys came and they have no manners so they fitted ac and gone till that night ac was working and another day in morning the ac had stopped cooling i dont know why since 2 days i have call severals calls to that guys i have inform them about cooling the person who recieves call he is telling that i am coming in half an hour but he doesnt come from last 2 days and today i repeat to call the same guys and they send me another mobile number of third person today i am calling him from morning 9:00 am and he telling that send me your ac remote control photos on his whatts app number so i have send them pic after 4 hours he came at my home and he checks ac and he tells that some thing wire has been broken from inner unit and he tells that i will repair but i have no tools with me so i requested to him that how could u do that when some one is in problem and he replied manner less so i think that the voltas ac company and its techision are fraud and arreogant now i think that it was my mistake to buy this companies ac any one who buys this company ac think befor u buys ac
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Jun 27, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Voltas Customer Care's response
Dear Customer(bumbum gambler),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 22, 2018
Voltas Customer Care's response
Dear Customer(bumbum gambler),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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