[Resolved] Voltas — voltas split ac 1.5 ton- water sipping problem | |||
Kindly refer to my call log for ac break down registered on 16th jun from my registered mobile no. [protected]. I was assured engineer will visit within 24 hrs. However its been almost 5 days now but nobody from voltas has even contacted me, leaving my issue unresolved. This is not the post sales customer sevice expected from brand like voltas. I am calling daily twice or more to customer care but only to take false assurance.ac is not working at all and i am thinking useless purchase of voltas as the same water sipping problem occured earlier also and it took 5-6 times engineer visit to solve the issue. The same problem started again and still no resolution provided. I am feeling hapless with the company service and will not recommend voltas brand to anyone in future. Was this information helpful? | |||
Jul 31, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 21, 2018 Voltas Customer Care's response Dear Ankit, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
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Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
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Voltas Online Team