Voltas — Voltas split ac 2 ton

Address:	New Delhi, Delhi, 110075
Website:	voltas.com

Hi Team,

I am Vinod Maheshwari, resident of Dwarka Sector 6, New Delhi. On 6th April 2016 I have visited Electronics Desire, located in Dwarka Sector 7 for purchase of Voltage 2 Ton Split AC.

I have been shown the new latest product with Wi-fi features. I asked 5 Star rating AC, I have been told it is not in stock I can get 3 star and also shown me the power rating difference.

Based on the assurance of shop keeper I asked to delivery the 3 Star AC which was shown to me.

While making the bill and delivery of the Product I been given the Model No. 243ZYe. When I called the shop keeper, he disconnected my phone two times. After picking the phone he said please do whatever you can do.

I have visited the shopkeeper thinking a TATA Brand Product seller and after this behavior i am really shocked. I would like this issue to be resolve ASAP else I would like to go with Consumer legal forum for the same.

For your kind reference I am attaching the respective Invoice copy.

Thanks and Regards,
Vinod Maheshwari
+91-[protected]