[Resolved]  Voltas — voltas split ac installation

Address:

Varanasi, Uttar Pradesh, 221007

Respected sir/ma'am

I would like to say that i have purchased an ac on 20/6/2018. The sell executive lock an installiation request [protected] and assured that on 21/6/2018 u will use your ac. I got a message from voltas too. So that i was on leave. On 21/6/2018, i have been waiting for 3:30pm, i decided to call on [protected], the executive assured me your installation will be complete today. About 6:30pm a person (Name haider) called and told me my technician will be reach by 8:00pm at your door step. It was 8:30pm i called him again. Finally the technician reached at 9:35pm. He visited the install location and told me some spare needed such as extra pipe, stand and for that u have to pay. I was ready to pay, i told him please install the product and take all the prices. He insisted to pay in advance and tomorrow will be began installation process. When i refused, he misbehaived. I told him please show me your id card issued by voltas. How could i trust you, he told me karwana hai toh karwawo nahi toh mai ja raha hu, and he went, he did not show the id card. It all happned at 10:00 pm.

I again called at your toll free no and lock a complain reg no [protected]. I wanted to share some points

1. Wrong commitment
2. Ruin my whole day
3. Misbehaving
4. Mental disturbance
5. Argument
6. Missing card for identification

Respected sir / ma'am,
Could you tell me where is my fault. Perhaps i do believe in voltas, i have already ac and refrigerator of voltas. I never expect these experiences happen to me specially the most trusted brand.

Therefore i request you kindly resolve my issue asap.

Thanking you

Your's

Ashish kumar