[Resolved]  Voltas — Voltas Split AC - Problems not solved - I have been taken for ride.

Address:Chennai, Tamil Nadu, 600107
Website:voltas.com

Kindly look into this ASAP, I am feeling that I have got ditched by VOltas by providing me a fault product or not responding and providing me a solution.

The dealers are not responding properly. Take this into HIGH PRIORITY and sort this out.


Product details: 1.5 Ton Split AC Model no. 183SY

Date of purchase and purchase from: M/s.Sri Karthika Enterprises, Chennai 37 vide invoice no. SKE/15-16/053 dated 6.8.15.

Issue facing: Ever since purchased it has not been functioning properly. On made complaint Service provider M/s. Kalki Enterprises, chennai-95 (vide their complaint no. 860 dt.26.5.16 )dismantled the AC and kept with them for few days returned fixed and told us that the problem has been sorted out. BUT WE FOUND THAT NOTHING HAPPENED THE AC IS IN SAME CONDITION WITHOUT PROVIDING ANY COOLNESS.

Kindly look into the matter and sort out at the earliest; as we have UTMOST TRUST ON VOLTAS since it is one of the leading brands in our country.

Complaint Number: SR#[protected]

Address:A.Janakiraman, Door no. 83, Pillair Koil Street, Golden George Nagar, Nerkundram, Chennai-600107 Land line:[protected], Mobile no:[protected].

We need a solution for this issue. Your dealers are suggesting us to wait for two more months and then summer season will go. I dont think this is an appropriate reply from Voltas Dealers.
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Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear Sathiyan Kuls

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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