[Resolved]  Voltas — voltas window ac 1.5

Address:New Delhi, Delhi, 110025
Website:[email protected]

I bought a window ac on 15 april 2017 from a s enterprises, from day one my ac was not cooling well, i called customer care but they said our engineer will come and c ur unit, any how i manged last year, but this year (2 april 2018) also it was not cooling than i approached customer care, they listen to me this time and arranged a vendor and he visited on first week of april and took my ac to work shop, and get back after two day and said gas was leaking and problem is solved, but from there my ac was not working no cooling and making different different noises, last nigh my ac was not cooling at all, today ie 05.05.2018 i called to customer care for my complaint, and promise to send engineer to visit my home, i want to ask from voltas that this is ur product and this is ur service.
Was this information helpful?
No (0)
Yes (0)
Jun 25, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
May 05, 2018
Updated by asimzamir
I want Voltas to provide new machine/ unit to me, other wise i will escalate this matter to higher authorities.

Dr Asim Zamir Khan
[protected].
New Delhi-110025
Verified Support
May 07, 2018
Voltas Customer Care's response
Dear Asim Zamir Khan,

We are unable to view your contact number due to some technical issues. Please share your register mobile number or complaint number with us at voltas.[protected]@gmail.com or via DM on the below link: -
https://www.consumercomplaints.in/sendmail/?uid=3065741

Regards,
Voltas Online Team
May 09, 2018
Updated by asimzamir
its already mentioned in my signature, kindly be professional...
Verified Support
May 15, 2018
Voltas Customer Care's response
Dear Asim Zamir Khan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4387
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information