[Resolved]  Voltas — warranty free service/preventive maintenance not carried out

Address:Thiruvananthapuram, Kerala, 695021

Two years back one 1 ton voltas a/c was installed. Since then two times gas leakage taken place. I have filled the gas by your authorised service centre cryodil at trivandrum. Now as no gas is present, compressor is not running. It shows that your servicing persons are not competent to clear the snag. Every time i will pay from my pocket to fill the gas, and then leakage than... So on. Pls look into it
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Sep 30, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Voltas Customer Care's response
Dear Aviram(aviram553),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Aug 28, 2018
Voltas Customer Care's response
Dear Aviram(aviram553),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

I have 1.5 ton window ac on 16 of august and 18 of august they came and the service man did only brush on the coils and they went. now i am asking you is it service?
after that i called the customer care no [protected] and i told my problem and she gave me wrong information

my request no is [protected]

Voltas Customer Care's response, Sep 12, 2018
Verified Support
Dear Prince Hindhwaar,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Sep 22, 2018
Verified Support
Dear Prince Hindhwaar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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