[Resolved] Voltas — water cooler 20/40 pcs

echspolyclinicdeoghar

from Dumka, Jharkhand

Address:

Deoghar, Jharkhand, 814112

Water cooler voltas 20/40 pcs
Model no 60/02/0p16e000703
Serial no 6010210p/e000703
Bought from gayatri enterprises, station road, deoghar-814112, jharkhand
Vide bill no 446 dated 18/07/2016, tin no [protected]
The product had started giving problems within the first year of purchase, but the technical services people used to attend and resolve the same since it was with warranty pd. Now when we complained they said to bring the machine to the shop for repair which may cost upwards of rs2500/-, that too for a product hardly 02 years old! This polyclinic caters to retired service people (Defence) and their dependants. Can you please help out?

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Jun 6, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2018

Voltas Customer Care's response Dear Customer(echspolyclinicdeoghar),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 02, 2018

Voltas Customer Care's response Dear Customer(echspolyclinicdeoghar),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team