[Resolved] Voltas — Window 1.5ton AC damage

[Resolved] Voltas — Window 1.5ton AC damage

1 1981shashank from Sitapur, Uttar Pradesh

Dear Sir, I have purchased window AC from Khanna Radio Co Lahurabir Varanasi UP on 28 May 2020. Engineer has visited on 31 May 2020 for installation after 4 days from date of purchased, after installation he started AC and his fan has brokened after that engineer has confirmed that I have informed to Company he is sending fan and will be installed by evening, AC is open and kept in my room from that day. Concern shop is giving every time given falls commitment that my engineer went to your home for installation but he never come at my home. This type of service is very bad and it's my first and last experience on Voltas product. I have send several mail on your company I'd and also send what's up but we have not received any response from your company. Request you Pls look into the matter and change my AC on Priority otherwise I will bound to take shelter of consumer forum. Attaching: AC photo and product details +1 photos Was this information helpful? No (0) Yes (0)
Aug 5, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 08, 2020 Voltas Customer Care's response Dear Customer, We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further Regards, Voltas Online Team Verified Support Jun 18, 2020 Voltas Customer Care's response Dear Customer, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Regards, Voltas Online Team
Add a Comment	Share
Submit Close