[Resolved]  Voltas — with in one year of purchase ac gas is over and ac is not cooling .

Address:Nalgonda, Andhra Pradesh, 508233

My request number is [protected].

Two weeks back i have given a complaint to voltas service center regarding ac is not cooling properly. Yet now i didn't receive any assistance from the local dealer.

I made so many calls to customer care, every time they are saying same stories to me.

Finally, they have given this local operator number ([protected]) even this guy is not responding properly.

I didn't expect this type of delay from voltas company. Kindly improve your service.

Please speedup my request ([protected]) and do needful.
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Jun 18, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
Voltas Customer Care's response
Dear Anvesh(anveshchd),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 15, 2018
Voltas Customer Care's response
Dear Anvesh(anveshchd),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

I have purchased a Voltas 1.5T a/c & after installation in 45 min the a/c started smelling very bad I have even informed the dealer & the Voltas services provider but they are not taking seriesly & still my problem is not solved so pleaake some action on it even after three days of purchase I am not able to use my a.c
Voltas Customer Care's response, May 9, 2018
Verified Support
Dear Chirayu Singh Rajput,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 17, 2018
Verified Support
Dear Chirayu Singh Rajput,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I have purchase this product 27.04.2018 and today is 28 and its not cooling at all. I am worried that I have chosen a wrong product or brand .
This is not acceptable from voltas a reliable brand .
Pls change my product or return my money
My product s.no. - 4011234B18CC11854
Purchased from caryaire engineers bareilly on 27.04.18
Voltas Customer Care's response, May 9, 2018
Verified Support
Dear Customer(yashmsw),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 17, 2018
Verified Support
Dear Customer(yashmsw),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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