[Resolved] Voltas — Within Service of AC, Gas Leakage

rkraina

from Mumbai, Maharashtra

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Please note self had done service of Spilt 1.5 ton AC which was under warranty in first week of April and that time also we had told the service engineer that the AC is not cooling properly and he said that after service it will be fine.
Again 3-4 days back, i had lodged complaint that AC is not cooling properly and today service engineer is saying that their is leakage of gas and as AC is now out of warranty (by one month), it will be chargeble.
Now my complaint is why at the time of service, engineer does not infor us regarding the same. Are you making fool of customers.
Regards
[protected]

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Jun 16, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 06, 2017

Voltas Customer Care's response Dear Customer (rkraina),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 16, 2017

Voltas Customer Care's response Dear customer (rkraina),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team