[Resolved] Voltas — Worst customer service thiruvarur

Vijai ganesh

from Hosur, Tamil Nadu

Address:	Karaikal, Puducherry, 609609
Website:	Volts

I'm purched karaikal show room new volts 1.5 ton ac. Show room person asking insulation charge s & delivery free. But it's customer service centre {thiruvarur}person asking 1000 rs insulation charges. My side asking show room person free insulation charges. But service team asking our side insulation not cover warranty period. So i'm totally confused. Why ur service and show room ur produced different comnication. I'm dissatisfied ur produced. Perporly ur commitment... By vijai ganesh

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Jul 1, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

May 20, 2017

Updated by Vijai ganesh Worst service comnication

Verified Support

May 22, 2017

Voltas Customer Care's response Dear Vijai Ganesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 30, 2017

Voltas Customer Care's response Dear Vijai Ganesh,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team