Voltas — Worst customer service voltas

Address:Kolkata, West Bengal, 700024

I bought a voltas inverter ac from great eastern before 1 month ago after one week they install AC with wrong way and my AC is leaking badly i complain to voltas but they cancel my request and now my AC stop working again i complain to voltas they forward my details to there service men service men call me and asking information about my AC and promise me to fix my AC on very same day but he never call me again so i call that service men to solve my problem but when i calling that men he is not taken my call after so long when i call with another no then he receive my call and arrange a men to fix my problem and that men also promise me that sir i m coming this evening today after 7 pm i called that men he told me sir i m vey busy coming tomorrow before 12 pm and fix the ac but same thing again he not calling me and i called him and he is telling me that sir today i m in holiday i m on leave call my manager i can't help you. so i call manager and he is not receiving my call after so long he receive my call and telling me that sir your ac having gas problem u call that person who install your ac they will fix your problem if i will come to you voltas will not pay us. and the 2nd thing is that we are not cover your area and i know he is telling lie ...he is telling we only serve south kolkata and he thought my pin code 700024 is in north kolkata when i told him this is south kolkata and you have to do it any how then he said sir give me half hour let me talk to my boss. now i m asking to voltas who going to fix my ac problem
it is a brand new ac .i request to every one do not buy any voltas ac duniya ka sab se bekar ac...
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Dear Customer (therazaabbas)

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear therazaabbas

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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