[Resolved] Voltas — worst installation

Prudhviraj Pampana

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500018

I'm not at all satisfied with the service man who cam for installation. They are so unprofessional don't even have enough knowledge to handle Indoor/Outdoor unit.
There is lot of gap left between wall and indoor unit, you can see same in the attached pictures.
When I questioned them regarding gap between wall and indoor unit, they didn't even responded.
I need to repaint the whole wall because of the unprofessional installation made by your service man. It costs me for the damages happened.
Expecting a reply how you can solve my issue in less time.

Thanks®ards,
P.Prudhviraj

+2 photos

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Jun 28, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

May 11, 2018

Updated by Prudhviraj Pampana Attached: Installation Details

Verified Support

May 14, 2018

Voltas Customer Care's response Dear P.Prudhviraj,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 28, 2018

Voltas Customer Care's response Dear P.Prudhviraj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team