[Resolved]  Voltas — worst service by voltas1

Address:Ghaziabad, Uttar Pradesh, 201003

I have placed my complaint on 26 august 2018 (Sunday) they said executive will come on monday 27 aug. No one appeared that day. So i called voltas again for seeking information about my complaint but then they told me there was no complaint registered. Then the person said that he will register my complaint and he will send the executive in 24 hours to 48 hrs. 27 aug gone nothing happened about my complaint then on 28 august i again called voltas customer care then again he provided me with me a number of the person who would come to resolve my ac problem. I called him at 4 pm he picked the call said would come 1 hour now i think at 11 pm 1 hour would have been over. Today 28 august gone nothing happened and still my ac not working. Excellent service by voltas salute
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Oct 20, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
Voltas Customer Care's response
Dear Bhimanshu,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Sep 07, 2018
Voltas Customer Care's response
Dear Bhimanshu,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

मेरा कूलर खराब हो गया है उसके मोटर से गंध आती है और फैन बिल्कुल बि नही चल रहा मैने शिकायत की थी जिसका नम्बर [protected] है मेरा फ़ोन नम्बर [protected] है कम्पनी के मकैनिक ने चेक कर लिया है कृपया 2 दिनों की भीतर मेरी मोटर को चेंज करवाया जाय
मकैनिक को जल्द से जल्द मोटर उपलब्ध करवाए

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