[Resolved]  Voltas — worst service provided to me

Address:D-1/ 72,73 New Kondli, Mayur Vihar Phase-3, New Delhi, Delhi, 110096

I wanted to complaint about the worst service i have ever seen by any company in repairing my air conditioner that was purchased 5 years ago and paid each year for the extended warranty also known as amc. I don't think i have paid for the extended warranty to a recognised company but to a roadside one seeing the assistance i have been receiving. I have complained more than 20 times on your customer care number and what they have done is nothing more than registering it and giving me a token for the complaint. I have complaint vide mobile no [protected] for my split ac. What i can tell you now is either get my ac properly repaired this time within a week or be ready to face me in the consumer forum. Every time the service men have comez they have checked it and asked for a day or two but that period is not yet over.
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Jun 30, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 10, 2019
Voltas Customer Care's response
Dear Laxmi Narayan,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 28, 2019
Voltas Customer Care's response
Dear Laxmi Narayan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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