[Resolved]  Voltas — wrong commitment and service issue still not resolved from past 6 days (pathetic service)

Address:

Hyderabad, Andhra Pradesh, 500084

Dear team,

I have got wrong commitment and service issue still not resolved from past 6 days.

On 22nd i have lodged a complain for for voltas cooler sr no: [protected].

Till 26th i didn't receive and call and nobody visited my place for resolution.

On 27th i callled voltas customer care in morning they told they ll send technician on priority. But no comments on the delay that happend.

On 27th evening i received message from td-voltas : " dear customer, we tried to contact you for sr no: [protected]. Your number was unreachable or switch off or not responding. Pls call us at [protected]' for an appointment.

It was utter false. My mobile was neither switch off, nor unreachable. When i called [protected] nobody responded.

I complained again for that on 27th evening to customer care, they told they ll look into it.

Again on 28th today, i received a message as dear customer your sr no [protected] proposed for cancellation, reason: cust num not rechable. Call cust care to stop cancellation.

I again called cust care today morning that my number is totally recahble. And this is absolutely false.

I want to ask the team is this some joke going on. This is really bad service from voltas. Pls resolve it at the earliest.