[Resolved] Voonik.com — Giving other dress instead of which i order

madhurimarepally

from Vijayawada, Andhra Pradesh

Address:	500015
Website:	www.voonik.com

Dear sir/madam
on 29/2/16 i order for dress from voonik website.i order lehanga choli as shown in website but they sent me diffrent design anarkali dress.yesterday i got delivery which is compeletly diffrent which i ordered.i calledup so many time but they dint reply properly.my mail id is:[protected]@gmail.com.and my voonik order no is:-R[protected].they said our executive will call u and we will send courier oerson who will collect u r parcel and after 7-15days we will wxchabge it send u another one .but nobody come till now.plz help me i already paid 1176rs.

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Aug 19, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2016

Voonik Tech Customer Care's response Hi Madhuri,

Request for the Exchange of your product has been raised.The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, a fresh product will be delivered to you within 7-8 business days.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on[protected] or [protected]@voonik.com.

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Comments

madhurimarepally

from Vijayawada, Andhra Pradesh

i sir exchange my dress as soon as possible.it is gopinath creation lehanga choli dress.but they sent anarkali with diffrent floral design .voonik promises that it will send same product as shown in their website but they dint sent.plz exchange the product or return my money back my order no is:-R[protected]
plz send any person to collect it and exchange it and plz send same exactly same piece shown in voonik website