[Resolved]  Voonik. Com — Money not refunded for more than a month

Address:	411002
Website:	www.voonik.com

Very cheap service
We had ordered jh impex pack of 8 mulitcolor solid leggings 1 large size. It was ordered on[protected] it got delivered on 01/02/2016 with order # - r[protected]. We paid rs.798 for this product and we received a xxl size product. We raised a complaint with voonik on 1st february itself and asked for refund. The person came to collect the product on 10 february. But still, up till now today is 11th march and we have not yet receievd a refund for that. Neither the service team from voonik tried to contact us after the product reached them nor they refunded our money. Today when i called them they tell me they want a receipt # for the order that was picked up. Wasn't it was their duty to call as back and take down the receipt #???
Y the hell it was delayed so much. Really a cheap customer service from them. Now they tell me unless we don't have the receipt # we cannot refund your money we are sorry. What the bull it is. I want my money back within 4 days or i will raise a complaint against voonik to the police. Will never in life order anything from voonik. Nor i will suggest any one to buy it. This is the 3rd time we are facing this problem. We made a big mistake by giving them a chance. Cheeeeaapppp serviceeeee.