[Resolved] Voonik — Lovely half half 01 sku

Taradevisharma

Address:

110092

This was a light blue coloured saree when viewed at the time of order but when we received the order the color was not the same what we saw before and work on that cloth was also a little bit different. So we want to exchange the item with any other item available. And the middle embroidery is of net and out of fashion which was not clearly shown in the pic.

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Sep 8, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Voonik Tech Customer Care's response Hi Taradevi,

We are sorry to hear that the product we sent did not match your expectations.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Aug 05, 2016

Voonik Tech Customer Care's response Hi Ramyav,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

Verified Support

Aug 05, 2016

Voonik Tech Customer Care's response Hi Gauri,

We notice that the product has been delivered to you on Jul 28th by our courier partner ''Delhivery'' . Since you have informed that the product is not delivered, we have arranged for the Proof of delivery. You will receive an update regarding the proof of delivery through E-mail from our team within 48-72 hours of time.Your patience is much appreciated. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

Ramyav Ramyavelu

from Delhi, Delhi

Cash on delivery please resend my send u cheat me iam return to your parcel g.dinesh gnansekar 414/c, 16th cross street phase-2 sathuvachari ph.no.[protected] my cod return no.unipinc483398 call me soon iam going consumer court u cheat me u send worrest product please give my money

Gauri456

from Pune, Maharashtra

Product not delivered still message received as product delivered.
Order No : R[protected]

Payment method : PREPAID

priti priti

from Gurgaon, Haryana

I have purchased a product of Order No. (R[protected] from voonik on 12 march 2016. the price of the product was 1499. i have return the product on the 13 march 2016. in return procedure i have given my account number. but till now i have not received my amount in my account.