[Resolved] Voonik — Return back my money payuibibowebpvtltd | |
Money Deducted From My Account Hi, I had ordered a kurta, for which the amount was debited from my account but neither had i received any order confirmation, nor the amount has been reverted back to my account, when i called up voonik they asked me to place a fresh booking saying they have not received the payment.I guess the amount is stuck in the payment gateway so please initiate refund back to my account. would appreciate if you can get this issue resolved asap!!! Payment details : bank : HDFC payment mode : net banking date : July 24th, 2015. narration :[protected]PayUIbiboWebPvtLtd reference :[protected] Thanks & Regards Swathi k Was this information helpful? | |
Complaint marked as Resolved
Voonik Tech customer support has been notified about the posted complaint. Verified Support Aug 02, 2015 Voonik Tech Customer Care's response We apologize for inconvenience caused. As we discuss on call that how your order has processed as COD, Hope you understand the technical error explained by us. However we have initiated the refund amount in your bank account with reference ID- 55bdef2b0f1a3 and apart from that we have given you 100 voonik credit which you can use in further shopping with us.We request you to treat this incidence as an exception. We constantly strive to provide the best of service for our valued customers.We request you to give us one more chance to serve you better. Thanks and Regards Team Voonik Verified Support Aug 13, 2015 Voonik Tech Customer Care's response Dear Neetu, We apologize for inconvenience caused. Due to technical error your order has not processed and we have initiated the refund amount to your bank account with reference number- 55cc87980ac8e. It will take 5-7 days to get amount reflected to your bank account. We request you to treat this incidence as an exception. We constantly strive to provide the best of service for our valued customers. We request you to give us one more chance to serve you better. Thanks and Regards, Team Voonik PS: For further clarifications, feel free to contact us at[protected] or mail us at [protected]@voonik.com Verified Support Aug 20, 2015 Voonik Tech Customer Care's response Hi Guru, We would like to inform you that we have received the payment and the amount has been utilized to process the order. The order is processed as prepaid and hence the amount has not been refunded. For further queries you can contact us at[protected] or mail us at [protected]@voonik.com Thanks and Regards Team Voonik Verified Support Aug 21, 2015 Voonik Tech Customer Care's response Hi Indupriya, We have initiated the refund for the extra amount paid by you and it will reflect to your account within 4-6 working days. The amount of Rs.379 has been initiated with Reference ID: 55d6be033d941. For further clarification email us at [protected]@voonik.com or call us on[protected] Thanks and Regards Team Voonik | |
 22 Comments | |
Comments
m[protected]-1 this my order no
pls my cash retun plssssssss
pls my cash retun plssssssss
Voonik Tech Customer Care's response, Jul 8, 2017
Verified Support
Dear Midhun,
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.
Thanks and Regards,
Team Mrvoonik
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.
Thanks and Regards,
Team Mrvoonik
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I have ordered a formal shoes on 27/jun/17 but it was very poor produect. pls retun my cash
pls help me sir
We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours.
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [email protected] & we'll look into it.
Thanks and Regards,
Team Mrvoonik