[Resolved] Voonik Tech — Amount got deducted but order didn't get placed

iranna_t

Address:	Bangalore, Karnataka, 560052
Website:	www.voonik.com

Hi,
I have done the transaction to purchase the watch from voonik mobile app, i didt debit card payment option, ammount got deducted but the order didt got placed. Either return my money or place the order soon

If i call the cusomer care number[protected] then no one is spaeking and phone call chage is also getting deducted.

Attached transaction details also.

Regards
Iranna
[protected]
[protected]@gmail.com

+1 photos

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Sep 13, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

Voonik Tech Customer Care's response Hi Iranna,

We are sorry to hear that you are unable to see the details of the order that you had placed on Aug 3rd. Due to some technical glitches the order was not captured. However, we have initiated the refund into the same account through which you had made the payment on Aug 3rd, it may take up to 7-10 business days for your bank to credit the refund amount to your account.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.