[Resolved]  Voonik Tech — Delivered wrong produced

Address:Kanpur, Uttar Pradesh, 208026
Website:Voonik

I ordered a pink sleeveless top of order no R[protected]-2 .but I am not satisfied with fabric and color of product. I had appeared for return. My request was accepted and the product was returned with a promise of returned of a amount of 516...plz help me as soon as.
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Jun 16, 2017
Complaint marked as Resolved 
Verified Support
May 15, 2017
Voonik Tech Customer Care's response
Hi Tanu,

We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
The product will be collected from the given address within 4 -5 working days. Subject to successful completion of Quality Check for the returned product, the amount will be refunded to your account within 7-10 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik
Complaint comments 

Comments

I will order and I will not satisfied this product so I will return this product. I will giving you my bank details and please refund my money.
Payment details.
NAME. Shraya Nandy.
Payment mode. CASH on delivery.
Bank. United bank of India.
A/C NO.[protected]
Voonik Tech Customer Care's response, May 15, 2017
Verified Support
Hi Shraya,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik

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