[Resolved] Voonik Tech — Non-refunding of returned product

KiranKudapali

from Delhi, Delhi

Address:	Dharwad, Karnataka, 580031
Website:	voonik.com

I had ordered an combo klick 4 pc leggings from voonik online shopping delivered by snapdeal.Being unsatisfied with the product quality, I returned it and was assured of money being refunded within 7 days.I consistenly waited for 15 days but received no response .Having spoken with the manager this issue is not solved have sent my NEFT details.

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Sep 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2016

Voonik Tech Customer Care's response Hi Kiran,

We are very sorry that you haven't received your refund amount.Your money is safe with us .Please send us your order number at [protected]@voonik.com so that we will ensure immediate action.We care about your grievance and surely help you with the best possible solution.

Thanks and Regards,
Team Voonik

P.S. For further clarifications you can contact us on[protected] or [protected]@voonik.com

Verified Support

May 18, 2016

Voonik Tech Customer Care's response Hi Salik,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Kindly raise a Return Request on our Website/App, visit "My Orders" page on our App or website and choose the relevant "Order Number", Click on the Return button and state the reason for return.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.

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Comments

Salik Khan

from Mathura, Uttar Pradesh

dear sir, my prodct are also inffected .the product are diferent and not gud quality..here sanadeal and other are gd service, , sir plz refund me or exchange order..order no.R[protected]