[Resolved] Voonik Tech — Order id : r[protected]

Sunjaiy

from Chennai, Tamil Nadu

Address:	Thiruvananthapuram, Kerala, 695009
Website:	Voonik.com

On 16/02/2017 i purchased one product. due to damaged condition and request from voonik team i return back to the seller. after that they are initiated and processed to refund the money.
still now i did not get the refund money . i contacted so many time through mail and call. they always ask, our team will notify the same allow us 24 working hours.

almost finished two months. still now voonik team didn't solve my issue.

please do the needful.

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May 7, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2017

Voonik Tech Customer Care's response Hi Sunjaiy,

We are so sorry, that you got a damaged product, it must be such a disappointment. We promise, we will investigate the issue to figure out, how such a product got cleared in Quality check. We have initiated refund on Feb 24th, kindly check in your MOBIKWIK Wallet with the Reference number : [protected]
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik