[Resolved] Voonik Tech — Refund into bank account

Sanshriti Mehta

from Pune, Maharashtra

Address:	400705
Website:	Voonik.com

I ordered a gown with order number R[protected] from voonik. The quality was really bad and It was delivered really late, therefore I wanted to return the product and I chose voonik credits instead of bank account for refund bymistake. Now I want the voonik credits to be refunded in my bank account. How do I go about it? This was the first time I ordered something from voonik and the last time too because it didn't meet my expectations at all. I'm really dissappointed.

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Feb 10, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2017

Voonik Tech Customer Care's response Hi Sanshriti,

We are sorry to hear that the product we sent did not match your expectations.
We notice that you have returned the product and the refund was processed the refund in your Voonik credits on Dec 20th 2016. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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Comments

nagarathna hebbar

from Chikmagalur, Karnataka

I purchase order no : R[protected] Ishin french crape black and yellow printed dress material its prize are 469 prouduct.. i dont like that.. i m return that product. but 391 rs add my bank account 78 rs shortage : shortage amount. i return that dress on[protected] in Ecom express .. give me reason shortage amount. very sad.. y u cut 78.