[Resolved] Voonik Tech — Transfer money to bank account not to voonik credit

Sakshi gangwar

from Noida, Uttar Pradesh

Address:	Bangalore, Karnataka
Website:	Voonik. Com

I have order 2 items from you but don't like it so i returned it. But by mistake i opted voonik credit for refund but i wanted to refund my amount to my bank account. Order is r11070308vo and r11070311vo. And my email id is [protected]@gmail.com

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Jun 22, 2017

Complaint marked as Resolved

Verified Support

May 22, 2017

Voonik Tech Customer Care's response Dear Sakshi,

Accept our sincere apologies for this unfortunate incident. We're forwarding this case to our Quality Check team who will take the necessary action right away.
We notice that you have returned the product and refund was initiated on May 15th, kindly check in your Bank with the Reference id =[protected]
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

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Comments

Sangita Anand

from Allahabad, Uttar Pradesh

Dear voonik

It's not good response. I order one saree and the product is not good so I replace and you not given the my money. And not conform

Bahut hi slove service hai ye mere sath first time hua

Voonik Tech Customer Care's response, May 22, 2017

Verified Support

Hi Sangita,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Please share your order number and contact details at help@voonik.com, we will get in touch with you and resolve the issue at the earliest.

Thanks and Regards,
Team Voonik