[Resolved] Voonik Tech — Very bad experience with voonik delivery services: product status says as "delivered" but i haven't received any product

Gauri456

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411057

Very bad experience with voonik delivery services: product status says as "delivered" but i haven't received any product.
Order number: r[protected]
Payment method : prepaid.

I have ordered the product on 5thjuly, 2016.
After a month as well i have not received the product.
Called to the customer care executive, they are saying, they will escalate the request but still no input from them.

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Sep 3, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Aug 03, 2016

Voonik Tech Customer Care's response Hi Gauri,

We notice that the product has been delivered to you on Jul 28th by our courier partner ''Delhivery'' . Since you have informed that the product is not delivered, we have arranged for the Proof of delivery. You will receive an update regarding the proof of delivery through E-mail from our team within 48-72 hours of time.Your patience is much appreciated. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.