[Resolved]  Voonik Tech — Wrong saree was delivered

Address:560045
Website:www.voonik.com

Dear team,
On 24/04/16 i had ordered an orange coloured saree of the company priya sanskruti bollywood saree http://www.voonik.com/recommendations/priya-sanskruti-bollywood-saree-priya-saree135 order no. R[protected] .It's cost was rs 585.

But today (2/05/16) when i received my saree it was not what i had ordered but trendyaaradhya pink embellished lace border partywear saree .
I was very disappointed because it was a birthday gift for my mother. I am extremely disappointed. I would like the correct saree ordered delivered to me as soon as possible.

Pls contact me to let me know if and when you can send me my original order . It's very urgent and i had to pay rs634 with cod charges. Otherwise i would like a refund for the money i paid. But i would really appreciate it if you could deliver me my original order .

This is my first bad experience with voonik. Pls send me my original order . This has caused great inconvenience for all o[censored]s here.

Regards
Sylaja nair

Email: [protected]@gmail.com
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Aug 19, 2016
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Apr 29, 2016
anamra's response
And tell the process or link by which I can send the bank detail with mobile.
Verified Support
May 03, 2016
Voonik Tech Customer Care's response
Hi Kanchana,

We are truly sorry to hear that the product did not appeal to you.We're forwarding this case to our Quality Check team who will take the necessary action right away.
Request for the Return of your product has been raised.
Kindly fill in your Bank Details in the form that has been sent through E-mail and submit it within 24 hours .
Request you to check your email for more details regarding the return procedure.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.
Complaint comments 

Comments

I have purchased an order from voonik site and now while returning i am facing with problem as ur customer executive have not send me any mail through which i could send my bank details to you for further processing of returning of order no .R[protected].
Kindly send me a link as soon possible.

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