Vovinet — POOR SERVICE TOWARDS COMPLAINTS

Address:

Mumbai City, Maharashtra

DEAR SIR, MYSELF[protected] I AM NOT AT ALL SATISFIED WITH THE SERVICE ORIENTATION TOWARDS CUSTOMER BY YOUR REPRESENTATIVES 1) MR. AMIT SINGH 2) MR. NITESH WAKRE & 3) MR. KAUSTUBH WALANJ. I HAD COMPLAINED ABOUT POOR SERVICE IN REGARDS OF WI-FI ROUTER CONFIGURATION BUT NO BODY BOTHER FOR COMPLAINT REDRESSAL/ IT IS VERY REGRETTABLE TO STATE THAT, THESE FELLOWS ALSO DO NOT HAVE CURTSEY TO CALL BACK AND ASK FOR FURTHER ACTION EITHER FROM THEIR END OR FROM MY END. I WAS STUPID TO CONTACT THEM SEVERAL TIME. I AM DISAPPOINTED WITH THE SERVICE AND THE WAY OF REDRESSAL OF MY COMPLAINT THESE FELLOWS ARE NOT SATISFIED THE CUSTOMER MEANS THEY ARE DEFAMING THE VOVINET COMPANY AND ALSO CUTTING YOUR CLIENTEL. IT IS REQUESTED TO PLEASE REFUND ME MY MONEY BACK OR I WILL BE COMPAILED TO LODGE THE COMPLAINT WITH THE CONSUMER FORUM. I DONT EXPECT ANY ACTION IN MY COMPLAINT, BUT FOR FUTURE I DONT WANT TO KEEP VOVINET AS MY SERVICE PROVIDER. I AM EXTREMELY FRUSTRATED AND FEEL LIKE CHEATED BY VOVINET, AS THE REPS RUN BEHING MAKING US A CLIENT AND THEN AFTER NOT AT ALL INTERESTED IN COMPLAINT REDRESSAL OR CUSTOMER SATISFACTION. HOPE YOU WILL TAKE COGNIZANCE AND ACT ACCORDINGLY ASAP. THNX. KUMAR [protected] / [protected]