We have dispatched Material against LR no[protected], CC not attached and we still have Consignee copy with us and the VRL Ernakulam Palarivattam branch has delivered the material to consignee without consignee copy. We have to collect payment from the party and the material was already delivered by the ernakulam branch.
We have not received the payment and now the VRL is responsible for our payments.
I am VRL Customer more than 7 years and now we will not dispatch any material from VRL as you are providing material "WITHOUT CONSIGNEE COPY" and due this have to bear huge losses of payments in future
Reply received by your ernakulam manager Mr. Govind Ramdas Bhat VRL can deliver material to party without consignee copy to customer as per new VRL Circular. Kindly send me circular copy.
I am also requesting the customer care and the head office to look into the matter. As this is not a satisfactory reply that material can be given without CC copy.
I still have Consignee copy.
Regards
Avanshu Dhingra Was this information helpful? |
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