VRL Travels — amount debited for failed transaction

Address:Dharwad, Karnataka, 400066
Website:Vrl ligistics

Hi. My name is mohd shafique. I tried to book a ticket through vrl site on 15/12/2018. The amount debited from my credit card but ticket could not be booked.. The amount of ticket is 998.
I tried thrice, but all the time the transaction failed. And amount debited from my credit card..
Hence i request you to please refund the amount.
Transaction timing. 8.45 am on 15/12/2018.
The bus was from mumbai to belgaum on 15/12/2018 at 11am from borivali.
The total amount to be refunded is 2994.
Below are the transaction details

Alert: you've spent rs.998.00 on credit card xx2395 at vr logistics limited on[protected]:09:21:16. Avl bal - rs.7622.00, curr o/s - rs.42378.00. Not you? Call [protected].

Rs 998 spent on your canara card * * * 5006 at vr logistics limited on[protected] at 08:39:23 hrs. Available limit rs 46189.64

Rs 998 spent on your canara card * * * 5006 at vr logistics limited on[protected] at 08:50:38 hrs. Available limit rs 45191.64

My contact no is [protected]
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