VRL Travels — Bus service

Address:

Pune, Maharashtra, 411052

Its regarding the pathetic service & experience in the vrl bus journey on 27-mar-16 (Goa to pune). Portal showed rs.2500 ticket price, but charged rs.290 additional for a/c

Service tax. We got the last seat which didn't even recline and no proper ac flow. Driver was driving as if he was drunk, we got hit on the front seat 4-5 times while

Sleeping. My whole night was as painful as hell. Redbus and vrl are such a reputed name and i really didn't expect such a service from you guys. I don't think i'll recommend

Either redbus/vrl to anyone i know. I hope you look into this matter at the earliest & get back with an explanation or this matter has to be escalated in case of no revert.