VRL Travels — Service not provided after paying fee constumer is left at the source

This is worst service of vrl and nextly I will be complaining this to police . This issue is very annoying from your co-workers bus no. KA41D1660 from Mumbai to Hubli ond 2nd oct 2021 reason behind this is only a small report that is rtpcr. In sudden situation I booked the bus it was not showed any popup message of rtpcr so I booked the ticket and next when bus arrived bus driver and his co-worker is not at all allowing me to enter in bus they r telling me to leave the bus and get rtpcr. How to get the rtpcr report when you have the emergency situations. 3oct 2021 my life carrier exam is been missed by these bus driver. And we come from middle class and fare amount is also not refundable. Once again if you have drivers of this bus your reputation will be low and compulsory I will complaining this issue to the police. I want justice there was noo any other option. In that situation I don't even had a single penny to go for hubli in another bus and I missed my exam. In that bus my seat no L9 you can message me. Lastly I want my amount refund or the bus driver must be removed from work it will problems to your work only.