VRL Travels — vrl bus left passenger in ilkal dabba when passenger went to washroom

Address:	Bangalore, Karnataka, 560010
Website:	VRL

Trno : 10776052, bengaluru-bagalkot, present status. Seat no (S) :l21 from :yeshwantpur ph[protected],[protected] time :[protected]:20:00. Your journey bus no. Is ka 25/d4504 boarding from : yeshwantpur ph[protected],[protected] at :[protected]:20:00

While traveling from bangalore to bagalkot, vrl bus stoped in ilkal dabba (Break to washroom) passangerl21, lady went to wash room.in 5min when she was back, bus was not there. She got scare, even she dont have phone, money. Because she all kept in bus and went to wash room. Responsible person of vrl not counted members of bus and left the bus. When they reached bagalkot they called to number which was mentioned while doing ticket., collect bag. Ticket was booked by daughter to her mom. Vrl person called me and told that we left them there only after coming to bagalkot we knew that we left them in ilkal. They telling go to ksrtc bus. Even the lady is aged. Why we booked vrl means it's safe to travel alone. What nonsense the person is saying. Even that lady felt down.in ilkal and got injury to her leg. Some people of dabba members helped her and puted bandage to her leg. What kind of service u giving? Who are the responsible person for this???