Wakefit — Bookshelf

We bought a bookshelf from wakefit which was delivered on time. They incorrectly updated their system that it was installed.

We have been following up with wakefit for 13 days now to get the product installed but no action has been taken. They keep giving false promises that it will be installed in 24 hours. They have been saying this for the past 13 days. Disappointing service and there is no option to return the product as well