I am writing to express my continued frustration and disappointment regarding my order [ORDER202507YZ22Ly], which was placed on 09 July 2025 and was scheduled for delivery by 27 July 2025—after being rescheduled twice.
Despite repeated follow-ups via emails and calls to your customer care team, I have not received any status update to date. Each time I’ve reached out, I am assured that I’ll receive an update within 24 hours, but these promises have consistently gone unfulfilled.
The order reportedly reached the destination city over 15 days ago, yet there has been no movement since. This prolonged delay, coupled with the lack of communication, has caused substantial inconvenience.
I urge your team to treat this matter with urgency and provide:
- A clear update on the current status of the order.
- A committed delivery timeline.
- An explanation for the repeated delays and communication lapses. Was this information helpful? |
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