Wakefit Complaints & Reviews
I did not receive my sofa, struggling to get refund
| Address: Wakefit Bangalore |
I didn't get the sofa which I ordered due to staircase width issue. Still, they have marked my sofa as delivered. I'm calling everyday for nearly 20 days now, no response from Wakefit, neither they initiated refund. Highly disappointed.
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I'm complaining about return request of wakefit matress and I didn't get refund
I have raised the return request for wakefit matress on Flipkart. From 24 August 2022 i called everyday to wakefit customer care, they used to told me that I will get call for return request within 24 hours, but neither I get called not i get my refund money back. They are just round things up. I am totally unsatisfied with this type of service.
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13-Aug-2022 onwards I called for the same. Sent lot of mail including escalation team. Didn't credited money back. Keep on telling 24 hours.
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I ordered a wakefit sofa from Flipkart, and the delivery date was August 26th, despite the fact that the order was placed in mid-July I waited patiently for the order but I received a very very horrible experience.
The delivery person called me on the 26th of August, took my address, and informed me that he will not be able to deliver my order because my location is very far away and he does not have any other deliveries in...
The delivery person called me on the 26th of August, took my address, and informed me that he will not be able to deliver my order because my location is very far away and he does not have any other deliveries in...
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I bought this office chair from Wakefit on 2021 july. the screws were lose from the beginning. we had to shift to another location in the meanwhile. I had raised a complaint on 2022 june asking for someone to address this issue but we got to know there was a crack in the backrest. I had in the very same day told about the change of address. They said they will resolve in 24-48 hours. someone called back after my humungous follow-ups on the...
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Office chair - aries
| Website: www.wakefit.co |
I bought this office chair from Wakefit on 2021 july. the screws were lose from the beginning. we had to shift to another location in the meanwhile. I had raised a complaint on 2022 june asking for someone to address this issue but we got to know there was a crack in the backrest. I had in the very same day told about the change of address. They said they will resolve in 24-48 hours. someone called back after my humungous follow-ups on the status. They said the backrest wont be covered under warranty and that i had to pay Rs 600 and i did immediately since i dint want to risk sitting on the broken chair. I was hoping someone will be responsible enough to address this. But again after multiple follow ups, the executive had gone to my old address. i raised again to the customer care people to update their records abt my new address. I am getting a call after few days that my complaint cannot be resolved since i have "moved to another location within the same city". So according to them, once we buy the product we should not move out of the same house. What kind of rule is this.. i had tried to reason out with them. They constantly say the service is not provided in this area. There is a wakefit showroom just 5 mins drive from home. They also say they cannot do this service. There is something fundamentally wrong with this company. I have asked them to finally refund the money since i lost my argument with a bunch o[censored]seless people . I hope i get this money refunded. I dont know how many decades it might take.
Aug 22, 2022
Complaint marked as Resolved the number is Team Wakefit
988 3333 123
I have shared my last correspondence here.
Swetha Nagarajan
Sat, Aug 13, 1:44 PM (9 days ago)
to balaji, wakefit
The response from wakefit is very poor that I had never imagined..
I raised this request more than 3 months ago..also updated the customer care about my change of address the day I made my first call.
Made payment for the spare part that broke since it was not covered under warranty, 2 months back.
After 3 months I'm getting a call today that the request cannot be processed since we have "moved to a new house"..
What kind of policy is this? A customer buys a product and they should stay in the same house as a rule? If we shift, we cannot get the product repaired even after making necessary payment for the spare part?
I need an explanation else I'll post it on social media.
The issue needs to be resolved immediately.
Appalling customer service
On Sat, 13 Aug 2022, 1:01 pm wakefit, wrote:
Wakefit Support
Hello,
You recently logged a ticket with a subject of installation issue with us. This e-mail is to advise you of an update to that ticket.
The following comment was added to ticket [wakefit-943716]:
Dear Customer,
Greetings from Wakefit!
We understand you have a concern with regard to the product Wakefit Aries Medium Back Study Chair, about the order number ORDER202107NBtEJV.
As per the telephonic conversation, sorry for the inconvenience caused to you. We have escalated the issue to get it resolved on priority. Once we receive the update we will get back to you.
Please feel free to contact us if you have any queries between 9:30 AM - 7:30 PM Monday to Saturday. We will be happy to help you.
Regards,
Team Wakefit
988 3333 123
If you need to provide us with further information, please reply to this e-mail and keep the subject intact. Alternatively, you can view and update this ticket online by visiting http://api.wakefit.co/helpdesk/view/[email protected].
Regards,
wakefit
[email protected]
This e-mail was sent to you as a user of our support service, in accordance with our privacy policy. Please advise us if you believe you have received this e-mail in error.
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First ordered WakeFit Napper models on 25th Jul 2022, with an estimated delivery of 15th Aug 2022 (=20 days). There was no update from them during the entire duration, I called 2 times only to find out they wouldn't be able to deliver.
Thereafter, a series of calls and emails have gone from my side and there is no forthright response, just empty promises. They want consumers to wait for 60 days for delivery, whereas everybody...
Thereafter, a series of calls and emails have gone from my side and there is no forthright response, just empty promises. They want consumers to wait for 60 days for delivery, whereas everybody...
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| Website: www.wakefit.co |
I ordered a Mattress from https://www.wakefit.co/ on 6 August 2022
Wakefit Orthopaedic Memory Foam Mattress
(78x48x8 inch) / (198.1 x121.9 x20.3 cm)
The order was out for delivery on 8th August 2022 and I got the message that it will be delivered on that day but I didn't receive the product.
When I called the next day, they told me that there was some issue and it will be delivered the next day...
Wakefit Orthopaedic Memory Foam Mattress
(78x48x8 inch) / (198.1 x121.9 x20.3 cm)
The order was out for delivery on 8th August 2022 and I got the message that it will be delivered on that day but I didn't receive the product.
When I called the next day, they told me that there was some issue and it will be delivered the next day...
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Resolved
Resolved
Product is out for delivery but is not delivered.
| Website: www.wakefit.co |
I ordered a Mattress from https://www.wakefit.co/ on 6 August
Wakefit Orthopaedic Memory Foam Mattress
(78x48x8 inch) / (198.1 x121.9 x20.3 cm)
The order was out for delivery on 8th August and I got the message that it will be delivered on that day but I didn't receive the product.
When I called the next day, they told me that there was some issue and it will be delivered the next day and again not delivered.
Then on contacting again, they told that there was a logistic issue and it will be delivered within 3 days and after 3 days too, there was no response.
On 12th August, I got a call and mail from them that it will be delivered within 24 hours and again after 24 hours, I didn't get my product. On calling again, they told me that there was a vehicle breakdown and the product again went back to the warehouse. On 13th August, it again became out for delivery and was not delivered. On calling on 14th August, they told me that it will be delivered today but I didn't get it on 14th August too.
This is a prepaid order and I haven't received my product till now. Every day, they tell me that it will be delivered on that day and I do not get the product.
This is my worst online shopping experience and they have the worst customer support.
I want my product as soon as possible.
Please help resolve my query and deliver the mattress at the earliest.
Wakefit Orthopaedic Memory Foam Mattress
(78x48x8 inch) / (198.1 x121.9 x20.3 cm)
The order was out for delivery on 8th August and I got the message that it will be delivered on that day but I didn't receive the product.
When I called the next day, they told me that there was some issue and it will be delivered the next day and again not delivered.
Then on contacting again, they told that there was a logistic issue and it will be delivered within 3 days and after 3 days too, there was no response.
On 12th August, I got a call and mail from them that it will be delivered within 24 hours and again after 24 hours, I didn't get my product. On calling again, they told me that there was a vehicle breakdown and the product again went back to the warehouse. On 13th August, it again became out for delivery and was not delivered. On calling on 14th August, they told me that it will be delivered today but I didn't get it on 14th August too.
This is a prepaid order and I haven't received my product till now. Every day, they tell me that it will be delivered on that day and I do not get the product.
This is my worst online shopping experience and they have the worst customer support.
I want my product as soon as possible.
Please help resolve my query and deliver the mattress at the earliest.
Aug 16, 2022
Complaint marked as Resolved It was delivered today
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Refund not yet initiated
| Address: Hyderabad |
| Website: www.wakefit.co |
I have order wakefit fitted bedsheets.. due to poor quality I have return.. but still they are saying product not received even I have return on July 14th.
When I am busy they will call every two days.. for ticket update.. but no one working as expected.
This not at all expected.. just single item they are not finding... in the inventory..
Ticket: wakefit-967985
Order no: ORDER202206taKA3H
Not sure wakefit what they are doing.. this is really bad experience.
When I am busy they will call every two days.. for ticket update.. but no one working as expected.
This not at all expected.. just single item they are not finding... in the inventory..
Ticket: wakefit-967985
Order no: ORDER202206taKA3H
Not sure wakefit what they are doing.. this is really bad experience.
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Office chair
| Address: Kandala Shashidhar reddy , 1-4-249/102/1/E5 Padma Nilayam , Balaji Nagar,Suryapet, suryapet, Suryapet, Telangana - 508213 |
| Website: www.wakefit.co |
Ordered on 24th Jul, 2022
Wakefit Cliff Medium Back Office Chair (Black & Blue)
x 1
MRP ?9, 499
Offer price : ?3, 705
61.00% OFF, Saved ?5, 794
Order status : Confirmed On Hold
After 2 weeks of ordering office chair from wakefit which order was confirmed, I got a call from wakefit management team telling with threatening voice " Your selected product was out of stock you can cancel and get refund "
So, I begged them you can't threaten me like this please check my previous orders, I trust wakefit and my family is eagerly waiting for the chair to be delivered as I got this for the best deal by barrowing money from my dad.
then they offered me an exchange of product which was not looking similar to my previous ordered chair.
Then I told them instead of that chair I asked "Draco Medium Chair " which was looking similar.
Then team told we will get back to you on this soon
and no one had followed up.
My observations : my confirmed order has been hold Now the Draco chair which I selected was removed from this catalog and all the prices were increased
I would like to take a strict action on this complaint .
Looking for help
Shashidhar
[protected]
[protected]@gmail.com
Wakefit Cliff Medium Back Office Chair (Black & Blue)
x 1
MRP ?9, 499
Offer price : ?3, 705
61.00% OFF, Saved ?5, 794
Order status : Confirmed On Hold
After 2 weeks of ordering office chair from wakefit which order was confirmed, I got a call from wakefit management team telling with threatening voice " Your selected product was out of stock you can cancel and get refund "
So, I begged them you can't threaten me like this please check my previous orders, I trust wakefit and my family is eagerly waiting for the chair to be delivered as I got this for the best deal by barrowing money from my dad.
then they offered me an exchange of product which was not looking similar to my previous ordered chair.
Then I told them instead of that chair I asked "Draco Medium Chair " which was looking similar.
Then team told we will get back to you on this soon
and no one had followed up.
My observations : my confirmed order has been hold Now the Draco chair which I selected was removed from this catalog and all the prices were increased
I would like to take a strict action on this complaint .
Looking for help
Shashidhar
[protected]
[protected]@gmail.com
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Mattress delivery issue
| Address: Banglore |
| Website: www.wakefit.co/home2 |
I have ordered a orthopedic mattress and they promised it will be delivered by August 7th and today is August 9 and still I haven't received my order...all of sudden i received a text message stating that my order is delivered but I didn't received any product i demand wakefit to deliver my product as soon as possible
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Delivery for Napper 3+2+1 sofa
| Address: Sarath City Capital Mall, Unit number: 2F-113, Second, Gachibowli - Miyapur Rd, Whitefields, HITEC City, Kondapur, Telangana 500084 |
| Website: www.wakefit.co/home2 |
Wakefit order id - ORDER202207Ahnx7i
Order Placed: 9-JUL-2022 2:46 PM
Delivery by 3 - 5 August, 2022
Whenever I try to contact them for the status they mention that there are operational delays and it is going to take longer and they do not know any ETA.
I always keep hearing 24-72 hours but NO ONE gets back.
Paid in EMI and I have started repaying the EMI but there's no sign of the product delivery.
What shall I do?
Order Placed: 9-JUL-2022 2:46 PM
Delivery by 3 - 5 August, 2022
Whenever I try to contact them for the status they mention that there are operational delays and it is going to take longer and they do not know any ETA.
I always keep hearing 24-72 hours but NO ONE gets back.
Paid in EMI and I have started repaying the EMI but there's no sign of the product delivery.
What shall I do?
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After several calls, wakefit now says they need 10 BUSINESS days more to try and deliver. Even though they are not sure.
They removed the option for canceling the order from the website too.
pathetic customer service as they are a bunch of robots reciting the same statements time ad again
They removed the option for canceling the order from the website too.
pathetic customer service as they are a bunch of robots reciting the same statements time ad again
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Wakefit Sheesham Storage King Bed
| Address: Bangalore |
| Website: www.wakefit.co |
Hi,
We had ordered Wakefit Sheesham Storage King bed which was supposed to be delivered on 8 July but was finally delivered after several call up on 17 July.
However the delivered bed had manufacturing issue and could not be build up hence again ticket was raised for replacement.
After several follow up, sharing of pictures, video taken by their engineer, the replacement bed was delivered on 24 July.
But again this bed also had same manufacturing issue and could not be build up.
Again the engineer took the video and photos and still till date no bed has been delivered.
On calling customer executive, they always say that we have escalated and will get update in 24-48 hours.
I DONT understand what is the purpose of escalations when no one reaches back and it has been more than a month and still we cant get appropriate furniture.
Such pathetic customer service and unable to understand how can someone deliver wrong product twice.
What is the entire company doing and how are they handling their operations if they are repeating the same mistake and on top of that such poor quality customer service.
Full payment is taken in advance and then customer has to run behind for getting their item and service.
We had ordered Wakefit Sheesham Storage King bed which was supposed to be delivered on 8 July but was finally delivered after several call up on 17 July.
However the delivered bed had manufacturing issue and could not be build up hence again ticket was raised for replacement.
After several follow up, sharing of pictures, video taken by their engineer, the replacement bed was delivered on 24 July.
But again this bed also had same manufacturing issue and could not be build up.
Again the engineer took the video and photos and still till date no bed has been delivered.
On calling customer executive, they always say that we have escalated and will get update in 24-48 hours.
I DONT understand what is the purpose of escalations when no one reaches back and it has been more than a month and still we cant get appropriate furniture.
Such pathetic customer service and unable to understand how can someone deliver wrong product twice.
What is the entire company doing and how are they handling their operations if they are repeating the same mistake and on top of that such poor quality customer service.
Full payment is taken in advance and then customer has to run behind for getting their item and service.
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Wakefit napper sofa not delivered
| Address: Banglore |
| Website: wakefit.co |
I ordered wakefit napper sofa with order I'd -ORDER2022076fFZ1K
on 1st July 2022. They promised to deliver by 28th July. Today is 28th July and the order is still under manufacturing as per customer support team.
I had raised tickets for the same, but everytime the customer service executive is saying they will respond in 24-48 hours but not providing a date when sofa will be manufactured or delivered.
Wakefit is looting consumers and taking more than a month to start the manufacturing after taking the order.
Please help resolve my query and deliver sofa at the earliest.
on 1st July 2022. They promised to deliver by 28th July. Today is 28th July and the order is still under manufacturing as per customer support team.
I had raised tickets for the same, but everytime the customer service executive is saying they will respond in 24-48 hours but not providing a date when sofa will be manufactured or delivered.
Wakefit is looting consumers and taking more than a month to start the manufacturing after taking the order.
Please help resolve my query and deliver sofa at the earliest.
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I ordered wakefit L shape sofa with order I'd -ORDER202207hrs9QI
on 5th July 2022. They promised to deliver by 02 August 2022. Today is 3rd August and the order is still under manufacturing as per customer support team (complain no.[protected]
I had raised tickets for the same, but every time the customer service executive is saying they will respond in 24-72 hours but not providing a date when sofa will be manufactured or delivered.
It is my 2nd experience with them where they are loosing my trust and believe.. Due to some family function I ordered sofa but as per there response I am believing, I will not get in this week also my sofa.
Very bad service. Hope these complaint looking by CEO of this company..
on 5th July 2022. They promised to deliver by 02 August 2022. Today is 3rd August and the order is still under manufacturing as per customer support team (complain no.[protected]
I had raised tickets for the same, but every time the customer service executive is saying they will respond in 24-72 hours but not providing a date when sofa will be manufactured or delivered.
It is my 2nd experience with them where they are loosing my trust and believe.. Due to some family function I ordered sofa but as per there response I am believing, I will not get in this week also my sofa.
Very bad service. Hope these complaint looking by CEO of this company..
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Delayed delivery of Sofacum bed
| Website: Wakefit.com |
Ordered sofa cum bed delivery of which was promised on 1st July 2022 which in itself was a long gap between order and delivery and today's 21st July 2022 and I still had not received my furniture, everytime I call customer care I got same reply sorry we will update the date and delivery will be done at earliest but no solution is provided neither a fixed date is given last given fix date was 18 July which has also passed
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Product delivery
A big failure. I ordered sofa cum bed on June 6th which should be delivered by 6th July. It's 13th July now and all they say is give us 7 more days. Guys we paid our hard earned money and wakefit playing with us. If they cannot deliver on committed time line then they don't have any right to stay in the market. I already paid money 40 days back and now all I am doing is just getting excuses from them saying we need 4 more days and 7 more days. If wakefit cannot do deliver on time it's better to get out of market and give chance to someone else who can do a better job
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Not delivering
Hi,
My product order id is ORDER202206nwwJdu and I placed it on 20th June. since than order is in order confirmed state. I asked for status on 24th June and they said under manufacturing and it will surely be delivered to you by 5th July. I waited for 4-5 days more for order status to get updated on site again order was in order confirmed state. Again i checked 4th July and they said product is under manufacturing state. Are they makeing rocket or so?
SInce 24th june to 4th July same status while i am chasing customer care?
they already take 15 days just for recliner and again on 15th day they are saying please give us 8-9 buisness days (that too 15 days ) ? why?? they are updating me your order is delayed. Customer has to chase customer care to ask for their status and get to know product is not gonna deliver to you. They are not sending any single update after taking order.
how is company is working?
My product order id is ORDER202206nwwJdu and I placed it on 20th June. since than order is in order confirmed state. I asked for status on 24th June and they said under manufacturing and it will surely be delivered to you by 5th July. I waited for 4-5 days more for order status to get updated on site again order was in order confirmed state. Again i checked 4th July and they said product is under manufacturing state. Are they makeing rocket or so?
SInce 24th june to 4th July same status while i am chasing customer care?
they already take 15 days just for recliner and again on 15th day they are saying please give us 8-9 buisness days (that too 15 days ) ? why?? they are updating me your order is delayed. Customer has to chase customer care to ask for their status and get to know product is not gonna deliver to you. They are not sending any single update after taking order.
how is company is working?
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Wakefit Wakefit sofa not delivered (already crossed one Month time)
I have ordered the Napper sofa set (3+2) on 3rd June'22 and today is 2nd July it’s not yet delivered.
Whenever I called them they said it’s in manufacturing process.
So from last month it’s under manufacturing process.
It’s ridiculous. They are totally lying.
Please help.
Whenever I called them they said it’s in manufacturing process.
So from last month it’s under manufacturing process.
It’s ridiculous. They are totally lying.
Please help.
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Fake delivery promises
| Address: Bangalore |
| Website: Wakefit.co |
Chetan
from Bangalore
June 30, 2022
I had placed an order for a king sized Engineering wood bed, from Wakefit Bangalore. The order was placed on the 28th of May, 2022. The delivery of the shipment was promised by 15th of June, 2022. When I did not hear from the company by 15th, I called to ask for an update and Customer Care executive inform that they will make sure it get deliver as early as possible...after week again I didn't hear from them...I call back to customer executive..that time they told it is not yet manufactured it will be get manufacture & delivered by 27th of June...today it's 30th June...I gave back call to know the update...I get to hear same thing..it yet to get manufacture 🙆🏼♂️🙆🏼♂️
They are unable to manufacture, deliver not able to set-up previous orders for months yet their website taking up orders 🤷🏻♂️ not sure what kind of management wakefit has🙆🏼♂️
Very unprofessional
from Bangalore
June 30, 2022
I had placed an order for a king sized Engineering wood bed, from Wakefit Bangalore. The order was placed on the 28th of May, 2022. The delivery of the shipment was promised by 15th of June, 2022. When I did not hear from the company by 15th, I called to ask for an update and Customer Care executive inform that they will make sure it get deliver as early as possible...after week again I didn't hear from them...I call back to customer executive..that time they told it is not yet manufactured it will be get manufacture & delivered by 27th of June...today it's 30th June...I gave back call to know the update...I get to hear same thing..it yet to get manufacture 🙆🏼♂️🙆🏼♂️
They are unable to manufacture, deliver not able to set-up previous orders for months yet their website taking up orders 🤷🏻♂️ not sure what kind of management wakefit has🙆🏼♂️
Very unprofessional
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Partial delivery of order
| Address: 5-7-114/2/31 prakruthik vihar phase 2 yapral secunderabad 500087 |
I ordered three orthopaedic mattresses from wakefit on 08 jun and paid the money through netbanking. I have received two out of three of these. The status of the third kept changing till 23 jun 22 after which i am not able to track my order. I have been repeatedly calling on the number provided on website [protected] but no commitments for delivery are being made. On 25 jun 22 i was promised that the delivery would mae latest in 72 hours (28 jun 22). On 28 jun i was tols that the reason foe delay would be ascertained and informed in 48 hours. When asked for method of the company to escalate the matter, no input was given. Wakefit needs to be hauled up and made to compensate for the harrassment
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Dining table and Sofa
I have ordered a dining table and sofa.
It was supposed to get delivered by 10th June. They are delaying and saying just reasons . I m calling them everyday to get get the update .They are not responding for anything. Please help
It was supposed to get delivered by 10th June. They are delaying and saying just reasons . I m calling them everyday to get get the update .They are not responding for anything. Please help
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Installation not done
| Website: Amazon |
I have order wakefit study table from Amazon and it was supposed to be installed same day or within 24hrs now its been 3 days i am waiting for some carpenter to come and install the table.
Such a waste company very bad at service. One should always avoid purchasing the product which belong to company which is very bad at service. Its a new table no one is available for installation what if something goes wrong or i receive damage product then obviously no one will be thr to take responsibility.
Such a waste company very bad at service. One should always avoid purchasing the product which belong to company which is very bad at service. Its a new table no one is available for installation what if something goes wrong or i receive damage product then obviously no one will be thr to take responsibility.
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Delayed Delivery of Dual Comfort Mattresses
| Website: www.wakefit.co |
Order ID #ORDER202206buG0IN
I have been ordering stuff from WakeFit since the past 4 months and had a great experience with them. So many products and each one delivered before time and in the best condition. I have recommended the company's products to numerous people around.
Recently (on 13th June), I ordered 3 mattresses - one orthopaedic and 2 dual comfort and only the orthopaedic was delivered. I was supposed to get the delivery of the other 2 on 20th. It has been 4 days now and there is no estimate from the company support executives regarding this. When we call to ask, they say that the product was out of stock and now is being manufactured. On 19th, they asked us to wait for 24-48 hours and said that they would get back with a fixed time of delivery but now, they continue saying that there is nothing that can be done except waiting. We had an urgent requirement for these mattresses and are causing serious inconvenience and monetary loss due to this.
Please expedite this and send us the order at the earliest. If it's not available, send us something that is available (probably an orthopaedic one because it gets delivered soon) to compensate for this mistake from your side. I also request compensation for the delay and inconvenience caused.
For better customer experience:
- If it's out of stock, mention that on the website in advance so that we could have ordered something else instead.
- Additionally, a tip for the support - a fixed time instead of an ambiguous answer stating that we don't know when it will be ready would have been much better.
I have been ordering stuff from WakeFit since the past 4 months and had a great experience with them. So many products and each one delivered before time and in the best condition. I have recommended the company's products to numerous people around.
Recently (on 13th June), I ordered 3 mattresses - one orthopaedic and 2 dual comfort and only the orthopaedic was delivered. I was supposed to get the delivery of the other 2 on 20th. It has been 4 days now and there is no estimate from the company support executives regarding this. When we call to ask, they say that the product was out of stock and now is being manufactured. On 19th, they asked us to wait for 24-48 hours and said that they would get back with a fixed time of delivery but now, they continue saying that there is nothing that can be done except waiting. We had an urgent requirement for these mattresses and are causing serious inconvenience and monetary loss due to this.
Please expedite this and send us the order at the earliest. If it's not available, send us something that is available (probably an orthopaedic one because it gets delivered soon) to compensate for this mistake from your side. I also request compensation for the delay and inconvenience caused.
For better customer experience:
- If it's out of stock, mention that on the website in advance so that we could have ordered something else instead.
- Additionally, a tip for the support - a fixed time instead of an ambiguous answer stating that we don't know when it will be ready would have been much better.
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Napper sofa set
Purchased on 24th May till today they are saying product is on manufacturing process
They are literally lying
From last month they soda are under manufacturing process
Customer care said it’s due logistic issue
I am not sure what should I do
They are literally lying
From last month they soda are under manufacturing process
Customer care said it’s due logistic issue
I am not sure what should I do
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Hi,
Have you recieved it?
Have you recieved it?
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After one month of waiting, i get a call saying the product i have ordered is damaged.So that means another month of delay.They don’t communicate or update their customers about the deliveries..disgusting service and utterly disappointing company.
I am still waiting for my refund.
Please guys, save your time and kindly don’t buy from Wakefit.Thank me later...
I am still waiting for my refund.
Please guys, save your time and kindly don’t buy from Wakefit.Thank me later...
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Order delivery delayed and no response from customer care
My order number was ORDER2022052KEQJi and was supposed to be delivered on 17th June 2022. I have been calling them daily without any proper response about delivery date. They promised a call back but have not called till date.
They have not even given the estimated time of delivery and we have already waited for one month time.
They have not even given the estimated time of delivery and we have already waited for one month time.
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Same happened with me I purchased napper sofa on 24th May and it’s almost one month
They are saying product is in manufacturing process
Every time I called they said team will call you but they didn’t call
It’s really ridiculous
It’s a biggest mistake of my life to buy anything from Wakefit
They are saying product is in manufacturing process
Every time I called they said team will call you but they didn’t call
It’s really ridiculous
It’s a biggest mistake of my life to buy anything from Wakefit
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Resolved
Resolved
Bed delivered but installation not yet done
| Address: Flat No 106, Damden Sienna Apartment, ITPL Main Road, Brookfield |
| Website: www.wakefit.co/home2 |
I ordered a bed which was Orion Engineered Wood bed from Wakefit. It was delivered on 13 June 2022 but the installs hasn’t been done yet by Wakefit. Even after calling them multiple times and following up on the matter, all I get is false promises that it will be done today. But even till date, I have not got any calls from the bed assembler. It is quite infuriating to see such service from Wakefit. Wakefit is all about false promises it seems
Jun 19, 2022
Complaint marked as Resolved How can Wakefit mark this as resved when the installation is still pending.
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Product not getting delivered, 40 days overdue & full payment has been done
I have ordered a 3+2 sofa from Wakefit, which was promised to be delivered to me on 5th June. It has been 10 days overdue and I have not got any updates/ information on the same.
I tried calling the customer care multiple times but they are not helping. Everytime they provide the same response that it will be delivered with 48 hours. We have paid the amount in full, Kindly help
I tried calling the customer care multiple times but they are not helping. Everytime they provide the same response that it will be delivered with 48 hours. We have paid the amount in full, Kindly help
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Hi
Have you got it?
Have you got it?
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| Address: Wakefit Innovations Pvt. Ltd. Address: Plot No. 277, In sub layout of Kachakanahalli, Bommasandra, 1st Phase of Jigani, Anekal Taluk, Bangalore 560099 |
| Website: Wakefit.co |
I'm writing this complaint against Wakefit.co, as they fail to refund my money, which I used to book one Sofa Set on 18-May-2022. The Order number is #ORDER2022057FsCeQ.
Due to their extended delivery time, i.e. proposed delivery on 17-Jun-2022, I cancelled the order on 28-May-2022. As per their cancellation policy, I was supposed to receive my refund amount before 06-Jun-2022, but since then I've been calling them for an...
Due to their extended delivery time, i.e. proposed delivery on 17-Jun-2022, I cancelled the order on 28-May-2022. As per their cancellation policy, I was supposed to receive my refund amount before 06-Jun-2022, but since then I've been calling them for an...
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