Wakefit Solutions This is with reference to wakefit product - wakefit Havana sofa pertaining to order number ORDER202211tusz2u.
We had complained about this product twice earlier but the issue was never resolved to our satisfaction.
I tried hard to explain to your executive that the issue is not at my end. The quality of your product is low.
Sir, I am a customer who trusted a startup like wakefit but ended up being cheated with this low quality product. If you look at the intervals when I have reached out to wake fit with a complaint and expectation of a fair and just resolution, it is months apart as my work and family obligations leave no time with me for all these fire fighting..
I would be contended if you understand that a customer should not be penalised for failure of your production team to be able to deliver quality products.
Please look at these videos which were clicked during trial up of your product.
The choice of your company wakefit was by me as I believe in encouraging start ups. We already had a bitter experience with the product which had emotions attached as it was a wedding gift.
We request you for a fair/just full & final resolution this time keeping in mind our sufferings in the form of back pain and discomfort, our sofa sagging and time we wasted in reaching out to wakefit for resolutions. Was this information helpful? | 
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